BEFORE YOU CONTACT US, please read the following. We receive many questions that are already answered on this site. Please review each of these categories to see if your question is already answered. If it is, you'll find the information on this site to be more thorough, complete, and detailed than anything we could quickly tell you over email.
- Questions about an upcoming product: Want to know the price, availability date, compatibility, or something else about an upcoming product from Saberz? All the pre-release information we want to be public goes into our articles, or our Newsletter. If you want updates on future products, please sign up. That is the only way you can get the information you're looking for. If you don't see the answer to a question like price, availability, weight, etc, it means that information isn't finalized, or it isn't public. We will NOT answer individual questions about unreleased product. No, not even for you. Not even though you are a unique, very special little butterfly.
- Questions about a current product: For all current products, the best place to start is the item's description in the Saberz Store. There is a wealth of information, and many times that is where you will find the answer to your question.
- Questions about preorders, shipping, discounts, or store policies: Those are described in our Store Policies.
- Questions about something else: If you have a question not covered elsewhere, feel free to click here and then use the link below to send us a message. Please allow up to 2-3 business days to receive a reply.